Refund policy

Return & Refund Policy

At Chellanae Co., all sales are final.

We do not accept returns, exchanges, or cancellations once an order has been placed. Please review your order carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at Chellanaeco@outlook.com.

To help us resolve the issue quickly, please include:

  • Your order number
  • A description of the issue
  • Clear photos of the item and packaging

If your claim is approved, we will provide a replacement, store credit, or another appropriate resolution at our discretion.

Non-Returnable Items

All products sold by Chellanae Co. are non-returnable and non-refundable unless they arrive damaged, defective, or incorrect.

Contact Us

If you have any questions about your order, please contact us at:

Email: Chellanaeco@outlook.com